This Accessibility Statement explains how Harrow Storage is working to make its online information and booking experience usable for everyone, including people in the Harrow storage area who rely on assistive technologies or alternative ways of browsing. We want visitors to be able to explore storage options, understand service details, and complete key tasks with confidence and comfort. Our aim is to support a clear, inclusive experience that reflects the needs of local users searching for Harrow storage solutions.
We are committed to meeting WCAG 2.1 AA standards across the parts of the website we control and review regularly. This includes attention to readable text, sufficient colour contrast, predictable page structure, and content that can be understood without relying on one single sense. We use semantic headings and logical page order so that both people and technologies can interpret the content correctly.
The site is designed to work well with screen-reader support, helping visitors hear page content in a sensible sequence. We aim to keep headings clear, labels meaningful, and interactive elements identified properly so that screen-reader users can navigate efficiently. Where images are used, we try to provide descriptive alternative text so the purpose of the image is not lost to users who cannot see it.
Keyboard navigation is an important part of our accessibility approach. Users should be able to move through pages, forms, menus, and other interactive areas using only a keyboard, including the Tab, Shift+Tab, Enter, and arrow keys where appropriate. Focus indicators are intended to remain visible so users can see where they are on the page. We review interactive patterns to reduce traps and to keep journeys consistent for people who do not use a mouse.
Our accessible Harrow Storage experience also considers people who may use screen magnifiers, voice input, or custom browser settings. We aim for content that reflows well on smaller screens and remains readable at higher zoom levels. Clear language is used where possible, and important information is presented in a way that does not depend on complicated formatting or hidden meaning.
We periodically check the website for accessibility issues and may update pages, templates, or components when improvements are needed. While we work to maintain a high level of accessibility, some content may occasionally be third-party supplied or outside our direct control. In those cases, we encourage users to tell us about any barriers they encounter so we can assess the issue and, where possible, make reasonable adjustments.
Accessible features and ongoing improvements
To support a better experience for Harrow storage customers, we try to structure content with clear headings, concise paragraphs, and consistent interface behavior. Lists are used when they help readability, and essential actions are presented in a straightforward way. We also consider colour use carefully so that information is not communicated by colour alone. If a user prefers larger text, different contrast settings, or reduced motion in their browser, the site should remain usable.
Compatibility and assistive technology
Our goal is to provide a site that works with modern browsers and commonly used assistive technologies. This includes support for screen readers, keyboard-only operation, and zoom functionality. We understand that accessibility is not a one-time task, so we treat it as an ongoing responsibility. As part of that approach, we aim to identify barriers early and correct them where feasible.
Accessibility requests and reports of difficulty are welcomed. If you experience any problem accessing information about Harrow Storage, or if you need a different format, an adjusted interaction, or another reasonable accommodation, please contact the relevant support team through the usual customer care route provided on the website. We will review the request and respond as soon as practicable. 
We recognise that accessibility needs vary, and that some visitors may require support for temporary, situational, or permanent conditions. Our statement is intended to reassure users that accessibility is built into the Harrow Storage area experience as much as possible, from page structure to form handling. We continue to improve our services with the goal of making online storage information easier to use for everyone.
For clarity, this statement applies to the parts of the website that we manage directly. It does not guarantee that every external tool, embedded service, or third-party platform will meet the same standard, but we make reasonable efforts to choose accessible options whenever possible. We welcome feedback about any part of the experience that could be clearer or more usable.
If you need support relating to accessibility, please use the contact route shown on the website so your request can be reviewed by the appropriate team. We are committed to improving accessibility over time and to supporting visitors who are looking for accessible Harrow storage information in a way that is respectful, practical, and user-focused.